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Knowledge centre

Answers for a clearer MT4 experience.

Find practical information about account creation, multiple logins, market data, funding requests, credentials and WebTerminal access.

Accounts

Account creation and configurations

Your account limit is configured specifically for your client profile by an administrator. Every login remains independent.

The client form shows only active MT4 groups that an administrator has added to the local database and enabled for use.

Yes, when those options are available in the administrator-approved account configuration. Provider and group rules apply.

Client portal

Monitoring and account switching

You can monitor account statistics, charts, open positions, closed trades, transactions, requests, KYC and profile settings.

The portal stores the selected account and market-chart state in browser storage when available.

Funding

Deposit and withdrawal requests

Clients can submit deposit and withdrawal requests. Bonus, credit-in and credit-out operations are controlled by administrators.

Recent Requests shows the account, amount, method, status, notes, provider ticket and processing times where available.

Trading

MT4 WebTerminal

No. Order execution is available only through the configured MT4 WebTerminal.

The server verifies account ownership, decrypts the stored account credential and redirects to the configured HTTPS WebTerminal URL.

Security

Credentials and access

No. Account credentials are encrypted using the Laravel application key and decrypted only when a protected operation requires them.

Existing encrypted credentials cannot be decrypted with a different key. Production application keys must be preserved and rotated only through a controlled migration.

Need more information?

The support team can help with account and platform questions.

Send a message with your MT4 login or client email so the responsible administrator can review the correct account context.